2021 Reopening Schedule
Update to shipping policy effective 8/30/21:
Due to the ever changing threats to our business from regulation and shipping bans, we are beginning to concentrate our business on our retail distribution channels. We remain committed to serving our online customers with the same high quality products you have come to know and love, but we may not be shipping your orders quite as quickly as you have come to know from us.
Beginning Monday 8/30/21, all orders will be shipped within 2-3 business days instead of the 24 hours that has been our policy since we started so many years ago. We understand this is a major change, but this is absolutely necessary in order for us to continue to make our products available online.
Note: States that are not full Green will be able to put together a cart, but will not have any shipping rates come up and will be unable to complete the order.Please note dates shown are subject to change so check back regularly as this page will be updated multiple times per week. See the legend to determine the approximate reopening date for your state based upon it's color.
The filing requirements of the implementation of the PACT Act has also forced us to increase our labor costs significantly as there is a tremendous amount of paperwork that needs to be filed monthly. We had initially planned to implement a price increase across the board, but since many of the taxes currently implemented as well as new taxes that may come in the future are based upon the price of the product we decided that that would only benefit the states that are adding these taxes. We made the decision to make up that difference by suspending the Bonus Offers program instead so that no more taxes go to these states than is necessary. While that may seem unfair to those in states without taxes, we feel that this is an opportunity for the the vaping community to stand together as one no matter where you live and to keep prices low for all.
The one change that will affect everyone will be in the area of shipping costs. The PACT Act has limited our shipping options to USPS only at the moment with Adult Signature Service being required which will be adding some additional cost. Whenever the USPS finalizes their policy, there may be another change in the shipping to a slower delivery service outside of the big 4 (UPS, FedEx, USPS & DHL) and there is always the possibility of another shutdown.
The Clouds Rewards program will remain in effect in its entirety with referrals still providing an opportunity to gain tremendous discounts. The only price increase that will be implemented at this time will be in the Liquid Syndicates e-liquid packages. There still will be a discount over regular prices, but it will be slightly reduced.
States that have a "T" marked on them will have taxes in the form of an additional percentage of the order included in the checkout.
States that are marked with an asterisk (*) have ¢/ml taxes. These taxes must be added to your cart before checkout. Failure to add these taxes will result in a separate invoice being sent via email and could result in delays in shipping. Please click here to view or add taxes to checkout.
- North Carolina
- West Virginia
Our DIY Tutorial is now available here:
As always we are here to answer your questions. We will also be here to help anyone that would like to make the switch to DIY to save money and/or avoid taxes for finished e-liquid products. Please submit a Contact Us Form or message us with Facebook Messenger.